Global Operation:
CreatorX is a global Web3 creator economy platform dedicated to providing secure and transparent digital content creation and trading services for creators and users.
Privacy Commitment:
We strictly comply with applicable laws and regulations to protect user privacy. Unless you voluntarily provide it, CreatorX does not collect or store personal information such as your name, address, date of birth, email address, or IP address.
Scope of Data Collection:
We primarily collect non-personally identifiable data, including public blockchain data, device information, browser type, operating system, and information automatically gathered through localStorage, cookies, web beacons, and similar technologies. This data is used to optimize the user experience, enhance security, and improve our Services.
Subscriptions and Communications:
If you voluntarily subscribe to our emails or other notifications, we will store your email address for the purpose of sending you such communications. You can unsubscribe at any time, and we will not link that information to your wallet address or any other personal data.
Privacy-Enhancing Technologies:
We continuously explore privacy-enhancing technologies, such as privacy tools and proxy services, to anonymize network traffic and help users protect their personal privacy.
Policy Updates:
Any significant changes to this Privacy Policy will be reflected in an updated Policy and communicated to you through a service announcement.
CreatorX places privacy at its core and adheres to a principle of transparency. Unless you voluntarily provide it, we do not maintain user accounts or collect data that directly identifies you. When you use our Services, we primarily collect the following data:
When you connect your non-custodial blockchain wallet, we collect and record your public blockchain address to understand your usage of the Services and to perform security screening on your wallet. Please note that blockchain addresses are public data and, by themselves, do not constitute personally identifying information.
We, along with our third-party service providers, may collect information through localStorage, cookies, mobile device identifiers, web beacons, and other similar technologies to provide, personalize, and improve our Services. For example, we may use this data to record content you import, bookmark, or follow, and to learn about your preferences and interactions with our Services (including device type, browser version, operating system, language settings, etc.).
We may obtain data about your wallet address or transaction activities from other service providers in order to comply with legal obligations and to prevent fraud or other illegal activities.
If you participate in our surveys or user experience studies, we will record any biographical information you directly provide (such as your name, email, and job title) along with your feedback and interaction data.
When you contact us via email, customer support, social media (e.g., X or Discord), or other channels, we will retain the related communications to help process your inquiries and provide support.
If you apply to join our team, we will collect all information provided through our recruitment forms, including your name, contact information, work experience, immigration status, and any other relevant details.
If you specifically provide us with additional information (for example, subscribing to our email updates), we will use that data solely for the purposes stated at the time you provide it, and we will not link it with your wallet address, IP address, or other personal data.
We use the data we collect in accordance with your instructions (including any applicable terms in our Terms of Service) and as required by law. The primary purposes include, but are not limited to:
To deliver, maintain, personalize, and enhance the CreatorX Services and related functionalities.
To respond to and resolve your inquiries and support requests regarding the Services.
To detect, prevent, and investigate fraud, unauthorized, or illegal activities, and to address security risks, vulnerabilities, and other potential security issues to ensure the safety of the platform and its users.
To use data as necessary to comply with legal obligations and respond to regulatory, government, or law enforcement requests.
To aggregate and analyze data, helping us understand user behavior, optimize the product experience, and inform future strategies.
We may share or disclose the data we collect under the following circumstances:
To assist us in delivering, operating, and improving the Services, we may share your data with cloud service providers, blockchain analytics firms, technical support vendors, and other third-party partners. For example, we might share your wallet address with blockchain analytics providers to detect and prevent fraudulent activities.
We may disclose your data if required to do so by legal process, such as litigation, regulatory proceedings, compliance requirements, subpoenas, or court orders.
To protect the safety of our users and CreatorX, we may share data to prevent, investigate, or stop fraud, illegal activities, or other security threats.
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or sale of assets or equity, we may transfer or share data with the relevant entities.
If you explicitly consent, we will share your data as directed by your instructions.
Note: We will never use your data for third-party marketing purposes, nor will we sell your personal information.
CreatorX uses third-party services, including those provided by Google, to collect information about your use of the Services through cookies, device identifiers, localStorage, and other tracking technologies. You can opt to limit or block third-party data collection by:
Our Services may contain links to third-party websites, platforms, and services. When you leave CreatorX Services via these links, the third party may independently collect or request your information. We encourage you to review the privacy policies of those third parties to understand their data handling practices.
We implement reasonable administrative, physical, and technical safeguards to protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, due to the inherent uncertainty of internet transmission, we cannot guarantee absolute security of data in transit. Please note that you are responsible for safeguarding your blockchain wallet and its private keys; CreatorX does not store or control your private keys, and any loss resulting from security negligence will be your sole responsibility. You are responsible for all activities conducted through your account.
The Services are available only to users who are at least 18 years old. If you are under 18, please do not register for or use the Services.
For users in the European Union, we process your data based on the following legal bases:
Under the General Data Protection Regulation (GDPR), you have the following rights:
To exercise these rights, please contact us at [email protected]. We may require additional information to verify your identity and will process your request in accordance with applicable laws.
If we make significant changes to this Policy, we will publish the updated version in the CreatorX Services and update the "Last Modified" date. Your continued use of the Services will be deemed acceptance of the updated Policy.
If you have any questions about this Policy or how we collect, use, or share your data, please contact us through the following:
Website: https://creatorx.me
Mailing Address: 181 THIRD STREET, SAN FRANCISCO, CA 94103